COVID 19 Knowledgebase

We believe our online risk assessment software covers all of the things you need to do to ensure that you comply with the Government COVID 19 workplace guidelines for every sector of the economy. However, in the real world, the guidelines will not cover every aspect of the challenge which coronavirus presents to individual businesses. That is why we have set up a knowledgebase as part of the subscription to our online COVID-19 risk assessment service.

Subscribe to our full online COVID 19 risk assessment service and you will be able to search the knowledgebase for answers to questions not covered by the guidelines as well as ask questions of your own. All questions will be answered personally by Ian Travers or one of his team of experts. We will also add your question to our database so that other subscribers can benefit form the answer.

Questions to our knowledgebase will be published anonymously on the site with all references to invidual people or places removed.

Sample questions from our COVID 19 return to work Knowledgebase

We share toilet facilities in rented office space with three other companies. How should we deal with this?
Check with your building landlord or facility management team to ensure they have a documented risk assessment that covers common areas such as toilets. This should also include enhanced cleaning arrangements for the toilets. You may need to agree with the other companies who also use the toilets on the arrangements to maintain social distancing when using the facilities.

What sort of questions do we need to ask visitors before a visit?
You should ask them to declare whether they or any member of their household has tested positive for Covid-19 or have shown any of the classic symptoms; persistent dry cough, fever, shortness of breath, or loss of taste and smell within the last 14 days. If they indicate any of these then the should be advised not to visit your workplace.

We have staff with diabetes. Can we get doctor's notes from their GP?
A list of clinically extremely vulnerable people is given at Currently this list does not include those with diabetes. However, it is advisable that staff with diabetes consult their own GP before returning to work and to follow that advice.

In an office kitchen, I presume we can keep milk in the fridge as long as people wipe down the handles after use?
Ensure that people do not share crockery or utensils and instigate cleaning routines for worksurfaces and handles such as fridge doors or the microwave oven. It's not unreasonable to ask users to wipe things down after each use - so display signs in the area reminding people of these precautions.

Where should I display my COVID 19 compliance statement?
This should be displayed in a prominent place within your workplace. You may need several if you are open to the public, at the entrances to your premises and also a copy for your employees who may enter by a different route.

What about in corridors where it is impossible to keep 2m apart when passing?
Consider whether you can route people around the workplace using single direction flows. If this is not possible, make sure people don't bunch up closer than 2m and they do not stop to engage as they pass each other. You may want to display signs in these areas reminding people of these precautions.

In a manufacturing/ production facility and we have MHE that is used by different people depending on what needs moving at the time. We can't limit operators and or restrict usage by different people due to the nature of the job, any suggestions?
You should wipe all mechanical handling equipment (MHE) down after each use. Provide some cleaning spray and paper towels nearby and post a sign asking users to wipe the equipment after each use. For added protection, you could provide users with disposable gloves for their own use and remind staff to avoid touching their faces and to wash their hands frequently throughout the working day.

Can you give some tips on improving the workplace ventilation?
The simple answer is as much as possible without causing discomfort. Where possible, without compromising fire safety or security, open doors to allow improved airflow and at the same time reduce the need to touch door handles.

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Ian Travers Ltd

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